Legal & Policies

Every print is made specifically for you after your order is placed. Production takes up to 5 working days, then it ships.

Delivery from dispatch:
India : within a week
Europe : 7 to 14 days
Rest of the world : 14 to 21 days

You'll get a tracking link the moment it leaves us. We use a mix of international carriers and local couriers depending on where you are.

Because everything is printed and made on order, we don't do returns or refunds.

That said, if something arrives damaged, that's on us. Get in touch within 7 days of delivery at hello@theprintloft.art with a short video of the damage and we'll sort it out. We need to see the damage before we can act on it, so please don't dispose of the packaging.

The only information we hold is what's needed to get your order to you like your name, email, and shipping address. We don't sell it, share it, or use it for anything beyond that.

We never see your card details.

Cookies keep your cart intact between visits and help us understand broadly how the site is being used. You can turn them off in your browser if you prefer.

If you'd like your data removed, email us at hello@theprintloft.art. This policy falls under Indian law.

By ordering, you're confirming you're 18 or older and that the details you've given us are correct.

The prints are reproductions of original works. Buying one doesn't transfer the underlying copyright that stays with the artist. The print is yours, the image isn't.

Prices show in your local currency where possible, but charges process in INR or EUR. We update pricing occasionally without notice.

Customs delays, carrier issues, and things outside our control aren't something we can be held responsible for.

Indian law governs these terms.

Are the prints limited edition?
Some are, most aren't. The limited editions are fixed runs, when a size sells out, it's gone for good. Open edition prints don't have that constraint.

What paper do you use?
Open editions print on Studio Enhanced 210gsm. Limited editions use either Hahnemühle Museum Etching (matte) or Photo Rag Baryta (glossy). Both are genuinely archival papers, rated for 100+ years under normal display conditions.

Will it fit a standard frame?
Yes, the sizes are set with standard frames in mind.

Do you ship outside India?
Everywhere. Check the shipping section above for how long it takes to your part of the world.

Something else?
hello@theprintloft.art. We'll get back to you within two working days.